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Frequently Asked Questions

The top 10 most asked questions

We have compiled a list of questions that customers have asked the most. If you can not find your answer here, feel free to Contact Us.


What are my meal plan options?

All students living on campus are required to participate in a meal plan, which allows them to eat at either the Wildcat Den or the Marketplace All freshmen are required to have a Constant Meal Plan which allows for unlimited meal swipes. After their freshmen year, students can remain on the Constant Meal Plan or choose from either the 14 meals/ week or 8 meals/ week plan.

Where do I buy or change a Meal Plan?

Meal plans can be changed prior to the beginning of the semester with the Housing Office (227-2620). After the semester begins, changes to meal plans may be made for the first two weeks of the semester at the Wildcat Express Office, located on the first floor of the University Center.

How do I get excused from being required to have a meal plan when living on campus?

When living in the residence halls at NMU you are required to have one of the Residence Hall Meal Plans. However, dining services recognizes that there are certain circumstances that may make a meal plan on campus an issue. We have a process to receive a "Room Only" contract (i.e. no meal plan). The following are examples of cases for application of a "Room Only" contract.

  • Medical Problem
  • Financial Problem
  • Cultural/International Reasons
  • Other (must explain situation)

If you would like to apply for a "Room Only" contract please download the application in PDF format. The instructions are on the first two pages and the application follows. A decision will be made upon submission of the application.

Who can I talk to about my diet and food choices at dining locations?

NMU has a registered dietitian to serve the student population on campus. Robin Rahoi would be happy to talk to you about any dining questions you may have. She can be reached at rrahoi@nmu.edu

Who can I talk to about the food options available at my dining locations and my food quality?

Just ask! Any questions dealing with your food options can be directed to the manager of the dining location. Any of our staff can help. View the contact list to see who you should contact or send us your comments using the feedback form.

How does an all you care to eat meal plan work?

To enter the dining facility, your card is swiped and you have a reasonable amount of time to eat all that you would like to. If you leave the dining location, you must swipe your card again to eat.

How do I add CatCa$h to my Wildcat Express Card?

CatCa$h can be added by cash, check or credit card in the Wildcat Express Center, at nmu.managemyid.com or at the LRC through the Value Port cash machine. The Wildcat Express Center is located on the first floor of the University Center. Their phone number is 227-1686. They are open 8am-5pm Monday through Friday.

How is CatCa$h different from Dining Dollars?

Dining Dollars and CatCa$h function in a similar way but have some important differences. CatCa$h must be added by students to their ID card. Dining Dollars expires at the end of the winter semester while CatCa$h never expires. Both are accepted at the following locations: Fieras, Cat Trax Convenience Store, the Marketplace, the Wildcat Den, Starbucks, Café Libri, Stone Creek Coffee Lounge, Smoothie King, Temaki & Tea and Melted. Additionally, CatCa$h can be used at the bookstore and library.